Privacy Policy

About this policy

This Privacy Policy applies to all users of our platform and describes how we collect, store, use, and protect personal information. By registering an account or using our services, you confirm that you have read and understood the practices set out here. We may update this document periodically, and continued use of the platform after any revision constitutes acceptance of the updated terms.

Who we are

The platform is operated by ABC Interactive N.V., incorporated in Curacao and licensed by the Curacao Gaming Control Board under licence OGL/2024/284/0863. As the data controller, we are responsible for all personal information collected through this platform and handle it in line with applicable data protection regulations.

What data we collect

We collect personal data that you provide directly when registering, verifying your account, making transactions, or contacting our support team. This includes the following categories of information:

• Identity information: full legal name, date of birth, and gender
• Contact details: email address, phone number, and residential address
• Account credentials: username, encrypted password, and security preferences
• Financial information: payment method details and transaction history
• Verification documents: government-issued ID, proof of address, and payment method ownership
• Technical data: IP address, device type, browser version, and session logs

How we use your data

Personal information is used to operate your account, process deposits and withdrawals, deliver customer support, prevent fraud, and meet our licensing obligations. Where you have opted in, we may also send promotional communications. You can withdraw marketing consent at any time through your account notification settings or by contacting our support team directly.

Data sharing

Your information may be shared within our corporate group to support consistent service delivery. We also engage trusted third-party providers for payment processing, identity verification, and technical infrastructure. All third parties are contractually required to handle your data in line with this policy and applicable law. We do not sell personal data to any party for marketing purposes under any circumstances.

Data retention

We retain personal information for as long as your account remains active and for a period thereafter as required by our licensing authority and applicable law. When retention is no longer necessary, data is securely deleted or anonymised. All data in transit and at rest is protected by 256-bit SSL encryption, and access is restricted to authorised personnel only.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered account details. We respond to verified requests within 30 days of receipt in standard cases.

Cookies

Our platform uses cookies and similar tracking technologies to maintain session continuity, remember preferences, and analyse usage patterns. You can manage cookie preferences through your browser settings at any time. Disabling certain cookies may affect the availability of some platform features.